Our guests are our #1 priority and it is our priority to ensure a safe vacation experience. It is important that we keep our guests and employees safe and healthy. The impact of Covid-19 has given us an opportunity to do some restructuring on a few procedures. It is important to us that you know that we are here to help you however we can. Please be sure to read about our procedures and the implementations we have put in place for Covid-19 Concerns and to ensure a safe vacation experience.
We hope you will take the time to read over our cancellation policy as we share details that you will need to know should you want to reschedule or cancel your vacation with us. If you are concerned you may not be able to make your trip to Pigeon Forge, we recommend guests take advantage of our Vacation Guarantee/Travel Insurance at the time of booking.